Grace Wain, a 14-year-old redheaded girl from Scotland, was stopped from boarding an Etihad flight to Maldives because she was “too pale” to fly.
Wain’s family was about to get on a flight to a dream holiday in Maldives when a check-in staff of the airline in the Manchester airport insisted that they get a written confirmation from a physician that the teenage girl is fit to fly. Earlier, an airline paramedic confirmed that Grace was clear to board the flight.
Less than two hours before the flight took off, the family was able to secure a letter from the family physician with the help of Grace’s aunt, Jean Jowers. Fortunately, the letter was sent via email to the airline’s duty manager just in time.
Although the problem was resolved and the family was able to board the plane, the Wain family encountered another dilemma as two of their suitcases went missing.
“They kept saying when they get the bags they will send them out. It’s not the point.It’s not like she has lost her bags in Dubai and can go to the mall to buy stuff,” Jean, Grace’s mother said.
The family finally got their luggage three days after. Unfortunately, the couple had to wear their travelling clothes for three days as the shop only sells souvenir items.
In a statement, the airline said: “The airline apologised and took all measures to find and deliver the baggage to the Wain family as soon as possible. Compensation in line with standard guidelines will be provided.”
Maldives: A Tranquil Haven for Visitors
An island in the Indian ocean that offers white sandy beaches, deep blue seas, great reefs, and diverse vegetation, Maldives is a paradise perfect for snorkeling, diving, and relaxing.
Aside from exploring the beach, visitors have the opportunity to see historical as well as religious places in the island. Tourists can best experience water sports activities such as snorkeling, windsurfing, diving, and kayaking at Bluetribe Moofushi diving center.